Information
Find answers to common questions about Starglex's custom products, delivery, returns, and more. We're committed to providing clarity and support to ensure your experience with our custom t-shirts, cups, hats, gift boxes, and bags is seamless and enjoyable.
Frequently asked questions
Got questions? We've got answers! Here are some of the most frequently asked questions about our custom products and services at Starglex. If you don't find what you're looking for, feel free to contact us directly at [[email]] or call us on [[phonenumber]].
What's the single most common question customers ask about your custom products (t-shirts, cups, etc.)?
The most common question is: Does the print last long on my t shirts?
We will try our hardest to see what happens or will refund or resend products. We aim to ensure you are completely satisfied with your Starglex purchase.
What is the one thing a customer needs to know about returns?
What's the most important thing customers should know about delivery or turnaround times?
We will send tracking with all delivery to make sure products reach our customers. This ensures you can monitor your order's progress and anticipate its arrival.
What's the biggest misconception people have about customising items with Starglex?
A common misconception is that we can not do something, but in reality, we strive to accommodate almost any customisation request. Don't hesitate to ask!
Still have questions?
If you couldn't find the answer you were looking for, don't hesitate to get in touch with us! Our friendly team at Starglex is here to help with any queries you may have.